Henkel Social Responsibility Statement

Henkel is committed to leadership in sustainability and has implemented robust strategies, policies and governance processes to deliver on this ambition. This includes a longstanding commitment to transparency, including external reporting on its performance since 1992, external certification of its management systems and external assessments of its sustainability performance.

Throughout its 130-years-history, Henkel has demonstrated its respect for people and the environment. Henkel set up a central department for environmental and consumer protection as early as 1971, published its first Management Principles in 1976 and its Principles of Environmental and Consumer Protection in 1986. In 1991 Henkel signed the Business Charter for Sustainable Development of the International Chamber of Commerce (ICC) and in 1994 clearly stated in its Mission that "Henkel respects the social values and standards of countries where we operate. Social values are an integral part of our Company policy". In 2000 Henkel published its Code of Conduct specifying that "Our employees should honor local customs, traditions and social values that respect human rights for a free and full life". In 2003 Henkel joined the United Nations Global Compact and thus publicly committed to support its objectives on Human Rights, Labor Standards, Environment and Anti-Corruption in its corporate policies:

Today, our system of codes and standards is the basis for Henkel’s implementation of the United Nations Global Compact initiative as well as the principles and expectations expressed by many of our customers.

From our Vision and our Corporate Values, we have formulated globally binding behavioral rules which are specified in a series of codes and standards. In all business areas and cultures in which we operate, they provide guidance for the behavior and actions of all of our employees. The Code of Conduct contains general corporate principles and behavioral rules. It helps employees to respond correctly and appropriately in everyday situations when faced with ethical and legal issues. The Code of Teamwork and Leadership provides guidance for the conduct of managerial and non-managerial staff at all levels. The Code of Corporate Sustainability describes our principles in regard to sustainable business practices and corporate social responsibility. It is given concrete form by company-wide standards for safety, health and the environment, purchasing standards, and social standards. In the social standards we have integrated central requirements derived from the Guidelines for Multinational Enterprises of the Organization for Economic Cooperation and Development (OECD), the Social Accountability Standard (SA 8000), and the guidelines of the International Labor Organization (ILO).


- Vision_and_Values_2011_EN[1].pdf

- Code_of_Conduct_and_Annex[1].pdf

- Code_of_Teamwork_and_Leadership English[1].pdf

- Code_of_Corporate_Sustainability[1].pdf

- SHE_Standards_18.2.2011[1].pdf

- HENKEL_SocialStandards_110309[1].pdf

Regular audits at our production and administration sites and, increasingly, audits of our
subcontractors and logistics centers are important for the implementation of our codes and
standards. The audits are a key instrument for identifying risks and potential improvements and make
a significant contribution to knowledge transfer. We annually report on the audits and their findings in
our Sustainability Report and gladly provide additional information where necessary:


We also have our management systems at the individual sites externally certified, if this yields
competitive advantages. This includes our management systems for quality, environment as well as
occupational health and safety, which within Henkel Electronic Materials are certified to ISO 9001, TS
16949, ISO 14001 and OHSAS 18001. Copies of the certificates are available on our website:


We also expect our suppliers to satisfy our standards of corporate ethics. In our selection
procedures, we therefore consider their performance in regard to corporate social responsibility. Our
worldwide binding Purchasing Standards provide the guideline for the supplier selection as well as
our corporate Safety, Health and Environment Standards which we formulated as early as 1997. We
have consolidated responsibility for sustainability standards in the supply chain in our “Global
Purchasing Sustainability” department.
Our supplier assessment is a multiple stage process, which makes use of four instruments: supplier
code, self-assessment, audits, and further development. It builds on the cross-sector Code of
Conduct of the German Association of Materials Management, Purchasing and Logistics (BME) as
our globally valid supplier code. Henkel signed on to the BME initiative in 2009, as it is based on the
ten principles of the United Nations Global Compact and can therefore be used internationally. The
BME code serves as the basis for contractual relationships with our strategic suppliers. This means
that they have either recognized the cross-sector BME code – and hence the principles of the Global
Compact – or produced their own comparable code of conduct. The same applies to all new
suppliers that wish to enter into a contractual relationship with Henkel (see box “Sustainability
We annually report on the systems and status of our purchasing and supplier management in our
Sustainability Report.


Research institutes and sustainability analysts regularly assess how companies balance economic,
ecological and social factors. Henkel welcomes these external assessments of sustainability
performance, which result in greater market transparency. Henkel’s leading role in sustainable
development and corporate social responsibility is confirmed by many international rating
organizations and sustainability analysts. Henkel transparently reports on these results, including the
detailed assessments where we are allowed to provide them to the public:



As you will notice from our enclosures and the additional information and links provided, our
commitment to ethical, social, environmental, employment, health and safety issues covers all
relevant issues addressed.

We are therefore confident that this information will satisfy your requirements.

Henkel Electronic Materials LLC
Doug Dixon                                   doug.dixon@us.henkel.com

Phone: 714-368-8000
Fax: 714-368-2265